Your current website account is now visible For those of you with multiple website accounts connected to MemberSpace you can now easily see which website account you are in by looking at the top right (under our navigation). View screenshot Made entering emails & passwords easier We now automatically strip out extra spaces at the beginning […]

Coupons showing in receipt email Now when your members enter a coupon during a subscription plan payment, they will see the coupon reflected in the receipt email they get from us on your behalf. View screenshot Admin navigation update Most of you probably noticed the admin navigation is a bit different now. We recently updated it

Public Membership Plans This feature is a long time coming 🙂 You can now have your members choose from a dropdown of your Member Plans during general sign up instead of having to choose just one plan or sending them to a URL. View screenshot To enable this go to your Settings, under General Sign Up

More insights into failed payments When you go to your MemberSpace dashboard you’ll now be able to see at a glance a quick overview of your customer’s failed payments. You’ll see in the last 30 days how much money has been saved, how much is actively being recovered, and how much has been lost. You’ll

Failed payment recovery A common problem with online subscriptions is failed payments due to various credit card issues (e.g. expiration, new card, insufficient funds). Well now when one of your members has a failed credit card payment we will automatically follow up with them three times on your behalf to encourage them to update their

Abandoned billing recovery This new feature is a game changer! Now when one of your site visitors goes to sign up for a Member Plan and doesn’t enter their billing details we will automatically send them a short series of emails to encourage them to complete their purchase. This strategy has been proven to recover

Log In / Sign Up Link Now whenever you place a Log In / Sign Up link (from the install Popup instructions in your admin backend) on your Squarespace site the link text will automatically change to “Your Account” after a member logs in or signs ups. This way they can easily access their account and you

Secure Member Content You can now embed any file (PDFs, images, Word docs, etc.) on your Squarespace site for members to download and have it be 100% secure via our new feature – Member Content. This content will only appear for members who have access to it via your Member Plans and the access is

Better export functionality You can now export a list of your members based on whatever search filter you did. View screenshot Reset password from Account Your members can now reset their password when viewing their account. View screenshot Zip code field now optional When your members are entering their billing details to pay for one of your