Subscription renewal email Now any members who are active on a membership plan that renews at least every 3+ months (e.g. annual subscriptions) will receive an email reminding them about the upcoming charge. By default the email is sent 7 days before renewal but you can change that in your Stripe account by going to […]

Updated payment form design and experience We’ve updated the payment form design and user experience – ease of entering card numbers, fixing errors, and overall security have all been improved. Plus the design is simplified and looks slick 😉 See screenshot Applying coupons now updates the price in the payment form Finally! Now when your members

Squarespace launches customer accounts for commerce Squarespace recently released customer accounts for their Commerce stores last week. Just to be clear – Commerce accounts have nothing to do with MemberSpace and we’re not connected to them in any way. Commerce accounts are not the same as membership accounts, they will simply be used for Commerce

View content containers when editing your site Now when editing your site in Squarespace (e.g. yoursite.squarespace.com), you can view your protected pages and your content containers embedded on any page without signing up to be a member of your website. Just make sure you are logged into admin.memberspace.com first and you’ll be good to go

Membership Plans can have a sign up fee Now when you create a new recurring subscription or multiple payments plan you can add a sign up fee if you want! The sign up fee will be charged at the same time the first payment is charged. So for example, you could have a recurring subscription

No more confirmation email After a lot of thought (and member complaints), we’ve decided to no longer send out a confirmation email for new members. It was causing too many issues (email going to spam, people not seeing it in the inbox, etc.). So instead, when a new member goes to sign up on your

Multiple payments now available It’s finally here! You can now create membership plans with multiple payments. For example, the member pays $100 a month for three months and then they are not charged again but remain an active member with access to your protected pages & content. Soon we’ll also have the option to charge

Muut.com forum Integration You can now embed a Muut.com forum onto any page of your Squarespace site so your members can create posts, reply to posts, and even privately message each other! Your members won’t need to sign up for a Muut account (since we have a direct integration). To get started, go to your MemberSpace Settings

Members can upgrade, downgrade, or join plans from their Account When your members are viewing their Account, under Membership Plan(s), they will now see a new Join A Plan button unless: No public plan is available to purchase or join Only public subscription plans are available and the member is currently on a subscription Your

Drip functionality We just added the ability for you to drip out access to your various protected pages and protected content. So after a member signs up, you can delay when each of your protected pages and protected content (i.e. content containers) becomes available to them (i.e. drip it out). This is an optional step